I've been a nurse for 27 years. About 20 of those were in the Army Nurse Corps. I've been credentialed more than 20 times, including to deploy to Afghanistan. I know how to get through a credentialing packet.

Then, after COVID, I went independent as a CRNA. A clinic was ready to put me to work. They asked for my anesthesia school diploma, and I couldn't find it. Not a paper copy. Not a scan. Nothing.

One piece of paper, six weeks

Getting a replacement from my school took six weeks. I couldn't work a single case until it arrived. The clinic lost an estimated $270,000 in reimbursement. I lost about $30,000 in pay.

Nobody did anything wrong. The record just lived somewhere I couldn't reach when I needed it.

That's when I asked a simple question: why does almost every other profession have a good system for the documents that prove you can work, and clinicians don't?

What we use instead

I'd tried everything. Binders. Drives. Folders on my laptop. Old emails. Spreadsheets. They all failed the same way. They were scattered, they didn't work on my phone, and they weren't secure or fast.

True Story. A new graduate finishes in December and doesn't start until March, because the paperwork moves at the speed of email and vacations. A nurse can't work because one card lapsed. Facilities won't schedule clinicians whose certifications are about to expire. Every day a qualified clinician sits off the schedule, patients wait, the facility loses revenue, and the clinician loses pay.

One place, mobile, secure, fast

So I wrote down what I actually needed: one place for every credential, on my phone, secure, and fast. That's Manage You.

• Every license, certification, diploma and immunization record in one secure place.
• Reminders before anything expires, not after.
• Share what a facility needs in a few taps, instead of digging through your inbox.

The first version ran on a desktop. It taught me the most important lesson fast: clinicians carry phones, not laptops. Everything since has been built for the phone.

Built by a clinician, for clinicians

Manage You launched in July 2023. About 1,000 clinicians have signed up, and in 2026 the Christensen Institute named Manage You a Health Care Innovator. These are wins that show people need help, and that business innovators see the problem.

The Army taught me that readiness is everything. You don't wait for the mission to find out your gear isn't packed. Your credentials are your gear. Manage You keeps them packed, so the next time a new job asks, you're ready the same day.

If you're a clinician, download Manage You and put your first credential in today. If you run a group that brings on clinicians, I'd love to talk about getting your whole team ready before day one.

Sarah Bellenger, MBA, MSN, CRNA, LTC (R)
Founder, Manage You